Returns Policy | Engagermode
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RETURNS POLICY | ENGAGER MODE

 

Engager Mode return policy is to only accept returns within 15 days of receiving the goods. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

 

  • If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

  • If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@engagermode.com

 

  • We do not offer Money back refunds, returns, for any wrong size or color for any custom made order. It is very important that the size is OK before placing your order. We have therefore prepared the size guide having complete information for the size. Nevertheless if you have any query, don’t hesitate to email us support@engagermode.com

 

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

  • Depending on where you live, the time it may take for your exchanged product to reach you, may vary.